QuickBooks Online is a web-based accounting solution that caters to individual accountants and small businesses. The solution helps with bank reconciliation, tracking expenses, drafting invoices and monitoring financial reports, among others.
QuickBooks Online enables users to download and reconcile credit card transactions. The solution also allows businesses to organize weekly timesheets and track bank deposits. Users can take photos of bills and submit them as expense proofs or share with the concerned stakeholders.
QuickBooks solution offers customizable templates that can be branded with the business logo and desired field to generate invoices, bills and reports. The solution also helps to generate various financial reports such as profit and loss, balance sheet, cash flow statements and more. Businesses can implement setting permission levels for different individuals to ensure secure accessibility of financial data as per the business role.
QuickBooks Online also allows importing data from integrated applications such as Paypal, American Express and Square. Other features include creating recruiting invoices, sending payment receipts online, configuring rules for payment reminders and tracking receivables.
Tammi O. Especialidad: Servicios financieros Número de empleados: 2-10 empleados
I have been using QB's online for 8 years including 2 different versions. I have created several reports easily and pulled data into spreadsheets. Very user friendly regardless of which version you use and can seamlessly connect additional services. One of the best accounting sites available
This software is very easy to use, I have used both for LLC and Self Employed versions and can customize to what the clients need. Running reports for various needs is quick and easy.
Depending on the version and add on service that you use the 1099 reporting was a little more expensive than another service I found in recent years, but overall not an outrageous amount at all.
Joshua M. Especialidad: Propiedad inmobiliaria Número de empleados: 2-10 empleados
Overall, the software should be and is quite capable, however, it seems the staff need more resources/training to troubleshoot issues and the pay period settings need to be more customizable.
Quickbooks is the most well-known accounting software on the planet. It's slick, the software is implemented and developed well with no bugs in my experience, and the capability fits any size business via their subscription plans. This was very much needed for me as a small business owner and it's been a great step up from what I was previously doing.
Here's the cons: When setting up an employee the software gave me a notification and wouldn't allow me to go further once I selected that I had paid the employee previously and would be paying back taxes on them myself rather than charging those to the employee payroll. The notification wanted me to contact Quickbooks for "special handling". The problem is that the QB staff didn't seem to know what or why it was doing that and in the end basically I just had to bypass that whole question altogether to get the employee in the system and I'll have to figure out the previous taxes come tax time. This was like a 2 week process of asking QB repeatedly about this issue.
The last con is the software's insistence to have me running payroll on the same day as the end of the pay period. I've never worked anywhere that did this and it doesn't make a whole lot of sense considering you don't have the hours for that last day yet. But nonetheless, I cannot find any option to change this and I end up waiting a week later, then running payroll, but the software ends up changing the pay date to the previous pay date after a couple of days, so my records are off. This has been the single most frustrating part of the software and nobody seems to know how to modify this particular aspect of it.
Taylor M. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 2-10 empleados
Overall I am very pleased by my experience with QBO. While I struggled with initial implementation, it has very much streamlined financial management once I figured out how to more efficiently utilize the software. The flexibility of using QBO through my browser of software download is an immensely important feature that I cannot overstate - since my position is volunteer/unpaid, if I ever leave the organization they cannot be tied to a software downloaded on my personal laptop. Plus its just nice to know that I have access anywhere I need, regardless.
QBO has made it so much easier to stay on top of finances for the nonprofit I work with. It's so nice to add bills for reimbursement of expenses to stay on top of when the expense occurred as well as when the reimbursement check was written vs deposited. Automatic linking to my bank account and to paypal is a lifesaver. I don't know what I would do without locations or being able to use classes for fund reporting/functional expenses.
There was definitely a steep learning curve, and I've just had to accept that some of the transactions I was doing when I first started weren't done in the most 'ideal' way. I'm adding historical finances for 8 years and struggling with handling inventory in particular, since I'm both trying to keep up with current purchases/sales and build the historical financial statements. While the QBO online forum is generally helpful for troubleshooting issues, sometimes I run into features that just aren't available on QBO and only on QuickBooks desktop which is incredibly frustrating when I know how useful it would be.
Maurine S. Especialidad: Agricultura Número de empleados: 2-10 empleados
The experience with the Customer Care employees was very frustrating. I felt they were really not interested in helping me.
I like to be able to do bank feeds, putting my transactions directly into my accounting software. I also like the graphs that are available to the user.
We are a small company and I do much of our accounting input myself. I tried to purchase the on line Quick Books on two separate occasions. I was told it would be easier for me to get assistance if the books were on line. The first time they couldn't convert my file from my Desk Top version but continued to charge me for 18 months, even after I had cancelled it. That should have been my lessons to stay away from the addition of"on line" to my existing account. However, 3 years later, I was again prompted by my accountant on how it would simplify the business accounting; I tried again. AGAIN they couldn't merge my older version of Quick Books to the on line version without first updating and charging me even more money. I immediately cancelled the on line version and went with a desk top version. I got the Quick Books support employees name and a phone number and his assurance that the account was cancelled. When a question arose on my desk top version I found that the ON LINE version was not cancelled after all. I once again had TWO accounts and they would be charging me. My frustration was extremely evident and I was told to take it down a notch or they would "disconnect" me. I use quick books because I feel like getting another software would be difficult to transfer everything that I have in my files for the past 10 years. I am never satisfied with their customer service and the software is difficult to keep up with changes from year to year.
Richard R. Especialidad: Software informático Número de empleados: 2-10 empleados
Overall I’m very happy with QBO, but would prefer a more stable pricing model. The pro is £30 per month ex VAT but too many introductory offers e.g 40% off for a year, then 70% for six months. This inconsistency creates frustration for existing customers.
As long as you go Pro in the three tiers, QBO has a very good quote to invoice flow, that also easily enables the ordering process to you supplier as part of the workflow.
I like how it integrates with HMRC for VAT, easily pull out a quarterly report for the EC sales list, and view cash flow quickly with P+L and Balance Sheet reports.
I don’t think it handle’s multi currency very well as you can only hold products in one currency.
In addition, customising is very limited. Whilst I appreciate that to keep a stable SaaS product means limiting what you can do, it’d still be nice to have a bit more flexibility and options with additional fields and better custom templates (especially purchase orders).