BambooHR

Puntos a favor

Es un sistema muy completo, tiene muchas funciones útiles para la gestión de recursos humanos, además es muy fácil de usar.

Desventajas

A pesar de que el software es muy completo hay algunas funciones que aún no están disponibles y la respuestas para desarrollarlas es algo lenta.

Puntos a favor

Es fácil de usar e intuitivo. De un simple vistazo puedes obtener muchísima información. La gestión de vacaciones y ausencias es muy bueno y facilita mucho la comunicación con los superiores.

Desventajas

Ninguno, por ahora no hecho en falta nada.

Puntos a favor

When I first trialled the system I immediately saw how easy it was to use and how customizable it was but with very easy implementation. My favourite features were the onboarding, performance management and reporting as well as how well laid out everything was and clean smart design that was user friendly.

Desventajas

The only thing I didn’t like about the system was the price - it was very expensive - not unreasonably for what you get but for smaller companies it is quite expensive.

Puntos a favor

For the price, this product has much to offer for a variety of areas of HR. The user interface is elegant and simple to use and understand. The customer support team is extremely responsive and supportive, even if the product can't do what I am asking.

Desventajas

Features, such as performance management, is overly simplified and could use a bit more to flesh it out a bit. The payroll system, which they acquired, isn't nearly as elegant, but is functional. The implementation process, while overall great, presented some challenges related to the first payroll run and the setup of benefits.

Alternativas consideradas

Software anterior

Razones para cambiar a BambooHR

Puntos a favor

The idea of on-boarding a new employee electronically is a huge plus. It engages employees before they start and makes it so that they come in with paperwork already filled out and spend their first day doing more than just paperwork.
Most of the framework is in place, but EACH area needs improvement, both in the functionality for administration and the ease of use for employees. The sections offered are vital, but aren't complete.

Desventajas

The benefits area is lacking a lot of common sense tools - like the ability to attach plan documents to an insurance plan (only a link can be used), display plan cost information to an employee BEFORE they sign up (the pricing is only available AFTER they sign up and become eligible). Many things like this create double the amount of work for the administrator.
The actual on-boarding process was a struggle because even though the forms were done properly by the employees (I sat with a few and watched them), it didn't save all information in completed fields. Employees were frustrated when they had to fill out forms multiple times because you cannot edit once saved.
I love that employees can e-sign documents, but preparing the forms is cumbersome and they can't be customized easily. For instance, if you need to update a form because something has changed or didn't save properly, you have to delete the task and resend to any employees who need an updated form.
When I discussed a few very basic items with support, they just offered a work around that many clients use. These are obvious flaws in the system that need to be addressed, but aren't necessarily a priority. Bamboo HR seems to focus more on flashy design than actual content. It makes them seem like a leader in the industry, but as soon as you dig in, the flaws are obvious.
For the price, there needs to be more development in the software.