Lisa M. Especialidad: Maquinaria Número de empleados: 11-50 empleados
Really happy with our decision!
1. I really like the look of E2. The colors, the fonts, and the buttons are very nice to look at and work with all day.
2. The menus are very simple, not overrun with so many options that you don't really use anyway.
3. There's almost nothing I've found that I can't undo. Forgot to add freight to an invoice or posted something to the GL and realized it was wrong? It's all undoable.
4. Customer service is not outsourced and they are very quick with their replies and help. Everyone I have spoken to so far really knows this software and explains everything very clearly.
5. The report designer allows you to alter any report to fit your need.
I have no complaints about the financial side of E2. I know our estimators have issues with the lace of flexibility in regard to the quantity per parent part of engineering a job, but mostly everyone is happy.
The report designer is a third-party application and it shows. Not as easy to use as the rest of E2, but still super happy to have it.
Susan B. Especialidad: Ingeniería industrial o mecánica Número de empleados: 11-50 empleados
My overall experience has been very good with all E2 aspects, my concerns have always been handled professionally and quickly. They have been able to modify or create a new program I have requested in a timely efficient manner.
I like everything about this software. We have two sites, although we are considered Aerosafe Companies we are in fact two separate companies with their own receivables and payable. I like that I can switch back and forth with ease. I use the accounting modules mostly which are wonderful, I have never had a problem with them. I also use the Purchasing module as I order tooling, material, supplies etc., The Inventory module is great allowing me to allocate all items to a GL code I have set up.
There are no cons as far as I am concerned and would recommend it to anyone. I have done so on more than one occasion.
Tabatha S. Especialidad: Dispositivos médicos Número de empleados: 11-50 empleados
E2 ShopTech has a great team to work with when your troubleshooting. If they can not find the answer they will make a copy of your database and find the answer and let you know the results. [SENSITIVE CONTENT HIDDEN] proved this to me on my last ticket sent in. Thank you for all your help troubleshooting the cost report vs the inventory stock amount.
Easy use for an ERP System. I enjoy all the help and support when I was leaning this software a few years ago. the transition from the old software to the new software was very easy. Your team is very helpful when teaching others how to use the software. The classes are a huge help. Thank you.
I could see improvement in offering the old live classes in the old E2 software. My old job, I used the old software then transitioned my team to the new we based software. Now, I am back using the old software until I move them to the web based software, and the classes are only in the new web based software, so it is difficult to teach a new team how to use this software when the video's only show the new web based version.
Kate D. Especialidad: Minería y metalurgia
Experience: We are a small family owned business that needed to get ISO certified as a requirement by our customer. We did our research and E2 was the best company to offer shop control and offer ISO certification. We have been using E2 since 2012, we have been ISO certified since 2012. We were eager and became ISO certified within 6 months (take a lot of work and dedication to get it done quickly).
Overall E2 has been a great resource for us.
Pros: The software is easy to use, the information that you are able to get from reports is helpful (only as good as the information put in).
Easy for all employees to use with all computer skill levels.
ISO documentation was extremely helpful with becoming ISO certified.
Customer service is always helpful, you always get a real person to help you with your needs.
Software does not allow you to do multiple things at once, it is very simplistic which might be best.
Difficult to customize it to you specific needs, it can be done but there is a cost for that. If you are a start up company this software would be great to get you going with all aspects, if you are an established company you might need to adjust how you do things.
We still do all of our accounting and customer quoting from QuickBooks as that works best for our company.
We do not use E2 for scheduling as we are a fast pace job shop and things change on the fly and difficult to schedule within the software.
Do your research and ask a lot of question, ask to speak to others who have used it within the last year.
Patty M. Especialidad: Ingeniería industrial o mecánica Número de empleados: 11-50 empleados
All in all we are very pleased with the system.
It covers all of the aspects we need for our business and operates well on a daily basis.
We are very pleased with features that we use from the software.
We do not use data collection as it does not fit into our business, but we may use it in the future.
The system is easy to use and navigate with no lag time.
We do find the search aspect to be a little difficult.
When entering lines for orders, the popups can get in the way, such as the box for quantities that comes up as well as similar part numbers.