Square Point of Sale is a mobile POS system available for iOS and Android devices. Key capabilities of the Square POS system include online payment processing, sales reports, inventory tracking, digital receipts, Square marketing campaigns, eCommerce, insights/analytics, plus more. Businesses can also manage e-gift card sales directly on the Square Dashboard and Square app.
The restaurant POS system can be used to manage third-party pickup orders from Postmates, DoorDash, Chowly, plus more. With Square POS, businesses can accept tap cards, Apple Pay, and Google Pay. This POS solution also works offline and can accept swiped credit card payments while internet service is temporarily unavailable. Square's dashboard automatically syncs all payment information once the mobile device reconnects.
Other than credit card processing features, users can also process discounts and refunds using the Square app. Additionally, this POS system allows restaurant operators to manage inventory details such as product names, quantities, and pricing. This POS software integrates with inventory management systems including Shopventory, SKU IQ, plus more.
Optional Square hardware and accessories are available, such as the compact pos terminal, card reader, barcode scanner, cash drawer, and scale. Square for Retail, Square Invoice, and Square Payroll apps are also available.
Athena P. Especialidad: Comercio mayorista Número de empleados: 2-10 empleados
Square point of sale has been a great asset allowing us to take card payments not only in person when we run an estate sale but also over the phone for clients who wish to pay their invoices with a card versus a check. The option of a text or email receipt is also very helpful for those who want proof of purchase/payment when we don't have a printer onsite.
It allows us to take card payments for any amount using the app when a customer doesn't have cash instead of the risk of taking a check.
The processing fees are competitive with other services such as PayPal but still high and cut into our profits.
Jacob S. Especialidad: Alimentación y bebidas Número de empleados: 13-50 empleados
Overall, I would 100% recommend Square for new businesses. Start up costs can be next to nothing and it doesn’t require someone to install it. And NO CONTRACTS :)
You can then add on their additional features which should be able to sustain your businesses growth for as long as you need it too.
In terms of switching to square, make sure your existing equipment can be reused .
Square is offering a software that is versatile and also nearly free for a new business that doesn’t have money to spend on start up costs or an existing business that has been ripped off from an expensive POS company. You can literally just use your iPhone with a card swipe. Or for the brick and mortars use their new and sleek looking square register.
In terms of interface, Squares basic dashboard is free to the public and can be set up as fast as signing up for a email account. You can learn it’s navigation in a matter of minutes and you are able to subscribe for the extras you need like loyalty, gift cards or marketing. Very simple, very user friendly, and the support is actually helpful.
Switching from a POS company that requires a lot of upfront infrastructure and training, I don’t have a lot of bad things to say about squares POS and software other than the existing equipment they told us we could use hasn’t necessarily been easy to re use. Also you are not able to get as granular in customizing some features as other softwares
James L. Especialidad: Restaurantes Número de empleados: 2-10 empleados
I inherited this software and POS software and hardware from the previous owner of my current business. Within a week I was a whizz at it. I love the reporting functions of the software above all but can also see it is customizable on the fly. Whereas many software packages are prescriptive to the business owner ("your new software can do xyz") I have found Square flexible and amenable to my needs as the business owner ("I the business owner can make the software do xyz just in the way I want it the process to be completed"). Huge difference!
I LOVE the ability to see previous sales trends and analyse current inventory consumption. If you are an idiot, you could make this software functionable and powerful in minutes. At the end of each day, the software sends you a report going over the day's sales and does so on an hour by hour basis. I have found Square POS to be a mighty assistant and even a powerful collaborator in growing my business, and couldn't run my burgeoning ice cream parlor without it.
I have had some problems with the use of electronic gift cards (obtainable through third party sellers) and the customer support has been a bit less-than-optimal. We discontinued use of the freshly purchased giftcards (price: $50) and instead substituted an old-fashioned but charming home-printer generated gift card system instead.
Tammy H. Especialidad: Gestión de organizaciones sin ánimo de lucro Número de empleados: 2-10 empleados
Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.
I liked that it was a convenient way to accept payments anywhere via my mobile cell phone through the Square App.
I didn't like that customers couldn't make a payment directly from their phone & that Square charges a higher fee to manually enter a credit card. There was a glitch with square that kept showing a different totals than what was entered $82.00 it showed $82.03. The customer said run it with the .03. Then the next day LESS THAN 24 hours later I saw the deposit total from Square to our bank account and it was a lot more than it should have been. I looked up transactions and saw where 2 customers were highly over charged. (1) I entered $52.00 but Square deducted $520.09 from the customers card, (2nd) I entered $53.00 but Square deducted $530.06. I immediately looked through their website to see if I could refund the difference but had no way of doing so through the website. I was able to refund the difference through their Square App. That was done maybe 15 hours later I refunded the difference and sent screen shots of the refunds to the 2 customers. Two days later one of the girls said the refund hadn't processed. What seemed like 30 minutes or longer looking through their website for a phone number - called to speak to someone and was on hold for 30 min. or longer to get someone. This person didn't seem to care that I refunded these customer's accts. 15 hours or less from the transactions took place. He said it would take 7 to 10 business days to refund their accts. That was large amounts of money for someone to wait a week when it was caught 15 hours or less.
Daniel A. Especialidad: Seguros Número de empleados: Trabajador autónomo
I SWITCHED FROM THE BANKS SYSTEM OF FIRST DATA, IN FEES ALONE EACH YEAR I PAID FROM $600 -$800, THEY CHARGED RENTAL FEES, INSURANCE FEES, MAINTENANCE FEES, CREDIT CARD FEES, SERVICE FEES (SEPARATE FROM MAINTENANCE FEES) AND TAXES, YEAH NOW I PAY ROUGHLY MAYBE $50 - $125 A YEAR WAY BETTER.
THE SIMPLICITY, ONCE YOU SET IT UP, JUST START USING IT. THEY CHARGE MINIMAL FEES, THEY PUT THE FUNDS INTO YOUR ACCOUNT USUALLY NEXT DAY, OR DAY AFTER IF SALE WAS AFTER HOURS OR WEEKEND.
IT COULD TAKE 48 HOURS TO GET PAID IF A SALE WAS ON THE WEEKEND OR AFTER HOURS, AND IF A CLIENT ALREADY HAS AN EMAIL SET UP THE SQUARE SYSTEM WILL AUTOMATICALLY SEND THE RECEIPT TO THEM, IT JUST MAKES ME HAVE TO GO BACK AND RESEND THE RECEIPT TO MY BUSINESS EMAIL