Sobre Dialer360

Dialer360 is a cloud-based call center solution that offers predictive dialing, agent status boards, billing, call recording, local caller ID, internet chat and voice broadcasting features. Dialer360 uses voices with British and American accents to answer and place calls. Voice recordings are made by Dialer360’s team of international agents. Dialer360’s predictive dialing feature makes calls automatically, so users can make and receive any number of calls. Users also have access to agent status boards, which let them check on agents’ performance and activities. This system also includes a database of recorded calls. Dialer360 stores these recordings on a secure server and users can search for recordings by date, lead name, phone number and more. Dialer360 includes a customer relationship management (CRM) module that lets users track leads and handle all customer-related communications. Agents can use the system’s local caller ID feature to display local numbers to contacts.
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Vídeo de Dialer360
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Precios de Dialer360

Dialer360 no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Dialer360 está disponible a partir de 25,00 US$/mes.

Precio inicial:
25,00 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Dialer360

Calificación general

¡Escribe una reseña!

Evaluación de función

Relación calidad-precio
4,7
Funcionalidad
4,7
Facilidad de uso
4,8
Asistencia al cliente
4,9
5 opinones sobre 27 Ver todas las opiniones
Abdul
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 6/10/2017

Really easy to use, stable and cheap.

Up and running same day

Puntos a favor

I set this up for a friends contact centre back in 2013 and to this day it's been fantastic. He's expanded and at least 10 contacts centres I know are using it.

Desventajas

There wasn't sms functionality integrated which would have been nice but it may be there now. Not sure.

Saif Eldin
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

4
Publicado el 26/10/2022

Success Partners

Puntos a favor

Dialer360 been our success partners for years now. The services and valuable software they are offering is simply phenomenal. Id’ gladly recommend all of the Contact Center industry and individuals to use their products!

Desventajas

The outbound dialing rate to the US is a bit expensive.

Respuesta de Dialer360

Thanks for your positive response.

Respondido el 3/11/2022
Awais
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
3
Funcionalidades
3
Facilidad de uso
4
Asistencia al cliente
5

3
Publicado el 14/1/2022

Review

Satisfied

Puntos a favor

I believe they posses an excellent Support Team

Desventajas

The fluctuation in price sometimes make it tough to manage daily budgets

David
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
3

4
Publicado el 6/10/2022

Great for non profit

Overall works great and price is right and integrates with Zendesk and salesforce

Puntos a favor

Great telephony integrated with computer.inbound and outbound with no dropped calls and integrates with salesforce.

Desventajas

The support team did not get back to me on occasion but no big deal

Respuesta de Dialer360

Thanks for your positive response !

Respondido el 11/10/2022
drew
  • Sector: Banca
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 12/1/2022

Infusion

I love the product

Puntos a favor

Tech Support is always there to help if there is an issuse.

Desventajas

Sometimes systems goes down during work ours but tech support is quick to fix. Also not the cheapest dialer.

Respuesta de Dialer360

Drew, Thanks for your response.

Respondido el 13/1/2022

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