Lessonly is a cloud-based learning management system that allows users to build, share and track training materials and activity from a singular interface. It is primarily used by customer service teams, sales teams, and human resources. Lessonly is compatible with mobile devices and tablets, making the system accessible on-the-go.
Lessonly can be customized to match a company’s look by incorpating their logo, colors, and a personalized URL. Users can create unlimited courses and lessons, utlizing text, images, audio, video, and more.
Adding individual learners and groups to specific assignments can be achieved with just a few mouse clicks; through a due date feature, notifications are sent by email to ensure courses are completed in time.
A support team is on hand to help with questions via live chat, email and phone calls during their regular business hours (EST); they also offer implementation services for new clients.
Ruben V. Especialidad: Tecnología y servicios de la información Número de empleados: 201-500 empleados
Due to the growth of our company, we needed a Learning Management System (LMS) that would help onboarding all the new hires. Before we used a powerpoint presentation, but that wasn't maintainable nor scalable since we have multiple offices around the world.
That's why we started looking for a web-based LMS that was very easy to work with, both for the administrator creating content as for the users doing the online courses and quizzes. And if possible with a very simple yet slick design. After some research we found Lessonly and it checked all the boxes.
And now we are not using Lessonly just for onboarding new hires, we are also using it to train existing employees. Each department within Bynder has a specific team member that creates lessons and quizzes. Since it is soo simple to create / edit content, my life as an administrator maintaining it is also very easy. Every day I receive an email with all the lessons that have been completed by our colleagues. But I also receive notifications if some colleagues have missed their deadline.
Last thing I would like to point out is the great service we get from our Client Experience Manager. Whenever I send an email, I always get a reply within a few hours. When I ask a question, I always get an answer. Or sometimes even better, an instant solution!
When I request a conference call, my client Experience Manager is always available to catch up, discuss the feedback I have received from our new hires (who are very enthusiastic about our online Training Centre) and talk about new road map features. Several times I came up with suggestions that later I could explain in detail to their VP of Product - everything to make their product better and therefore my experience.
That is the kind of company we like to do business with!
- Easy to create content for administrators / creators
- Very intuitive to work with for new hires
- Web-based so changes in lessons made are updated automatically
- Overview of all users who did (not) complete their lessons
- Automatic email reminders for uncompleted lessons
- Great service from Client Experience Manager
The dashboards with information and statistics about who is assigned to which lesson and which user has still lessons open are available, yet they could be more advanced based on our personal preferences.
I have been informed this is on the roadmap so I am really looking forward to that.
Melina P. Especialidad: Construcción Número de empleados: 51-200 empleados
We use Lesson.ly to help provide training to all of our employees; however, it has been most helpful to train our field staff who we do not see in the office that often. We are able to provide information to this group and ask them a few questions to attach accountability to them for knowing or being aware of policy changes, common issues in the field, and safety topics. We are also planning to offer blocks of training to new employees based on their position in the company to assist in orientation and beyond.
I would also like to comment on the customer support. I like that I can send one of my reps a quick email to describe an issue I'm having and I get a fast response. I don't think I've ever waited more than an hour... usually it is just a few minutes. I appreciate that.
Flexibility to train on any topic, technical support, contact with my rep, feel like I am a partner and not one of many customers
I would like to have more capabilities like on PowerPoint to jazz up the lessons (colorful backgrounds, effects, etc.).