JobBOSS²

Puntos a favor

1. No IT guy cost to maintain server.
2. Can use inexpensive workstations. We use Chromebooks for data collection. I also use a chromebook for trips.
3. Android/Apple app for tablets that can be used for data collection
4. Also just released an app for employees to check in and out from their phone. You can post stock from this app.
5. Work from anywhere. I was in Minnesota 2 weeks ago during a blizzard. I was at starbucks, posted up next to the window, working on my chromebook with no hick ups.
6. New updated features over the old system. Better reports. More capable Hot Spots.
7. Works the same as the old system, just things are in different spots.
8. Better, more efficient user interface
9. Easier to customize reports
10. Just introduced Dashboards

Desventajas

1. The subscription price.
2. Cert control in general can be better.
3. Employee Clock in Module is a pain. You cannot edit someone time until they are clocked out.

Puntos a favor

The software is powerful and easy to use a majority of the time. Support is helpful and readily available. We use E2/Jobboss2 for all of our estimating, order management, quoting, purchasing, scheduling, and more. After 6 years with the software it is definitely sustainable and a needed tool in our shop.

Desventajas

The homepage user interface is difficult to look at. There is a lack of customization options concerning fonts, text size, etc. Right now we have to use third party extensions to try and adjust fonts so some of our users can read the text properly. These extensions tend to cause problems with the logos so navigating becomes a little more difficult if you aren't familiar with where the buttons are. Implementing higher contrast homescreens would be beneficial and/or having an ingrained option for text size customization.

Puntos a favor

Experience: We are a small family owned business that needed to get ISO certified as a requirement by our customer. We did our research and E2 was the best company to offer shop control and offer ISO certification. We have been using E2 since 2012, we have been ISO certified since 2012. We were eager and became ISO certified within 6 months (take a lot of work and dedication to get it done quickly).

Overall E2 has been a great resource for us.

Pros: The software is easy to use, the information that you are able to get from reports is helpful (only as good as the information put in).

Easy for all employees to use with all computer skill levels.

ISO documentation was extremely helpful with becoming ISO certified.

Customer service is always helpful, you always get a real person to help you with your needs.

Desventajas

Software does not allow you to do multiple things at once, it is very simplistic which might be best.

Difficult to customize it to you specific needs, it can be done but there is a cost for that. If you are a start up company this software would be great to get you going with all aspects, if you are an established company you might need to adjust how you do things.

We still do all of our accounting and customer quoting from QuickBooks as that works best for our company.

We do not use E2 for scheduling as we are a fast pace job shop and things change on the fly and difficult to schedule within the software.

Puntos a favor

Work Orders from customers and PO's to Vendors

Desventajas

After I upgraded my QB's version from 21 to 22, I was not able to sync. JobBoss did not warn me that this 3rd party would not be compatible even though that is one of their strongest sells of their product. The integrations of QB's. They also have not sent out an alert to their other customers that this may happen. I was forced to go back to my older version of QB's and had to reenter 2 weeks worth of work, not to mention that I went 2 weeks without being able to sync in invoice for customers or bills from vendors.

Puntos a favor

Ease of use and good tech support. Very similar to quickbooks

Desventajas

When allocating stock to jobs, unless it was purchased specifically for that job, it is a bit cumbersome so we had a custom report written to allow the tag number of the inventory to be scanned.

Alternativas consideradas

Razones para elegir JobBOSS²

Razones para cambiar a JobBOSS²