JD Edwards EnterpriseOne

Puntos a favor

In my opinion it is the best ERP in the market. I have worked with this ERP for more than twelve years, as a key user. It is flexible and easy to customize and has a good support. For Manufactirung module, I think it is the best.

Desventajas

As it is easy to customize, when you need to update or upgrade the ERP, you have to spend more time testing.

Alternativas consideradas

Razones para elegir JD Edwards EnterpriseOne

Software anterior

Razones para cambiar a JD Edwards EnterpriseOne

Puntos a favor

Integration was exactly as expected. JDE has been integral to our success in managing the financials, inventory management, supply chain management. It's also easy to integrate other pieces of specialized software.

Desventajas

JDE requires a good amount of IT help to make any updates or adjustments this leads to upgrades happening slower than we'd like.

Puntos a favor

The only positive remark I can make about JDE CMMS is that it will be going away at this location, Soon

Desventajas

NOT user-friendly: at other locations I have trained Production AND Maintenance personnel in the use of CMMS / work order entry very effectively. From the most savvy computer users to old guy who didn't even know what a mouse was for. JDE: like pulling teeth to get them to use the system at all because it is so difficult to learn and counter-intuitive to most users.
Not efficient: First red flag I found in JDE was that it took more than 20 clicks / selections (at best - assuming ALL default selections could be accepted) to simply PRINT 1 Work Order. While working thru that process, it was necessary to indicate, at least twice, (this is a computer folks, why would you be required to repeat the object to be printed. (First step- select the W/O, then about step 8 or 10 it had to be selected again.) This was eventually corrected to allow a SINGLE W/O to be printed in 2 clicks, but multiple selections still require these steps.
Not intuitive: there are (or were) places in JDE where selecting a RED X is/was required to SAVE steps accomplished in a process. This may have been changed to a green check or a disk in recent updates, but it still begs the question. ?WHY would ANY software make such a selection necessary? EVER.?
Did I mention,... NOT Efficient: using other (very effective) software, the old guy (as well as most anyone else) could enter the critical data for a Work order in under 30 seconds after maybe a couple weeks of use. at this point, (9 years, 3 updates later) even I, the most experienced user on the CMMS System, cannot enter the data necessary to create a W/O in less than 3 minutes. and it does not just work orders that consume valuable time. most of the processes in JDE require so many repetitive actions, that it is sickening to watch some of the individuals perform their daily tasks from purchasing, inventory functions, etc. because so much time is wasted in the process.
and to top it all off, from early on (to present day) when I was observing some of the folks who work with me perform those daily tasks, I noticed them exiting the process, then returning to the process, as though they were double checking the entries. when I inquired about this action / repeated steps, I was told that on occasion it was possible for you to "time-out" on your JDE access, and have absolutely Zero indication that had occurred. so all of these folks had gotten in the habit of exiting then re-entering to verify the information did indeed get saved to the system. I actually had a hard time believing this could happen, with no indication, until it happened to my co-worker who was working with me at the desk next to mine and I personally witnessed it. (less than 6 months ago)

Puntos a favor

All the information needed about a vendor is already in the system when a new vendor creation is done, so you do not have to worry about remembering what are the payment terms, or checking what is their bank account. You just have to check that the invoice in the system was correctly processed and then once the payment is ran, you will get all the information on when the invoice will be paid, or you can even change the Net Due Date so it can be paid earlier if it is a down payment.

Correction of payments is also very easy to do in JDE. You just have to create a PD (or cancellation document) for said payment and then create a new one with all the vendor information and change the items that were incorrectly booked, such as invoice amount, tax code, BU, among others. Then you just proceed to do the clearings so the action can be recorded in the books and done!

Desventajas

One of the most important aspects for me is the ability to handle your vendor master data. Unfortunately for JDE this is not one of its brightest points. If the same vendor has changed their VAT and are now using a new one, or they changed their banking information, you cannot change it in the system, but you have to either create a new vendor with the new information, or duplicate the one existing and update the new items. This, sadly, takes quite some time (at least 48 hours), therefore impacting your payment process and generating delays.

Puntos a favor

JDE is very customizable and configurable, you can download real time informatiom to be managed and polished in MS excel.
It can be as simple and easy as you want or as complicated as it is. It can meet your company needs BUT it will require constant backup from a well trained and dedicated expert.

Desventajas

Its very expensive, and it requires a lot of trainning and knowledge to be managed. New users tend to feel overwhelmed with the interface.
Some of the options can be duplicated on the screens, they can be simplified and merged but, again, it will require constant backup from a well trained and dedicated expert.