Microsoft Dynamics AX

I have overseen 6 implementations of AX in mid-market consumer Products organizations over the past 10 years. It has been an interesting time to watch the product grow into a Tier one solution from the Axapta version. The growth of the product and acceptance by the market has been remarkable. What I find most appealing with AX is the breadth of function coverage it offers coupled with the depth depth of capability. The SMB market often requires the same features as enterprise category organizations and AX can be configured to provide all of the components needed for the range of company sizes. The addition of a high quality WMS module provides an essential piece of the puzzle that most SMB solutions lack. Also, the Retail mPOS offering is a robust solution. Coupled with it's full integration and configurable user interface, mPOS provides a true 360 degree solution to companies with multiple selling channels.
The new AX7 and Dunamics 375 sets Microsoft apart from other providers. The new web interface and straightforward toolset will provide users a significant advantage.

Puntos a favor

Constant improvement of the product, interface and integration to other solutions. The quality of WMS and order management.

Puntos en contra

The constant improvements pose challenges to keep current with releases.

Consejos útiles

Ensure you align yourself with the proper partner - who knows your industry and is flexible to your needs. As with any software, prepare and be open to Organizational Change to best adopt the tools of new technology.

Overall the software is highly efficient and reliable. The reporting/analysis module is a solid one that brings additional value to any firm that implements and installs NAV.
One thing that I would recommend is to set up an automated online banking reconciliation module

Puntos a favor

The software is user friendly with easy to navigate panel
The division of the panels/module makes it easy for all user to fill and get the data efficiently
The reporting module is flexible enough to be tailored to the management requirements easily

Puntos en contra

The initial implementation phase takes a lot of effort and is not straight forward.
The pricing schemes could be revised to give more payment options

Puntos a favor

1- easily integrate with all microsoft other applications.
2- start to work with it takes no time.
3- Reporting tools easy to use.
4- availability of power apps is an add in as it's great tool to build your ideas into app.
5- power BI gives business the edge in analytics and it's very powerful compared to other BI solutions.
6- Cost is not high.
7- has collaboration tools through out the system

Puntos en contra

1- Administration of the system needs a global admin permission to fully use it.
2- more customization to the system needs expert as it's not that easy.
3- mobile app always crashes.
4- cannot compete in the Manufacturing business with other specialized ERPs.

I use AX everyday in the office administration field. With the fact that I have been using it for a couple of years now, for the most part I can navigate through it easily. The database can hold tons of detailed customer information, and is pretty viewer friendly.

Puntos a favor

All of the information is always saved automatically when you close something, which is very helpful.

Puntos en contra

When AX first launched as a whole there were many bugs that had to be worked out, including me being kicked out of the system right in the middle of working on something. Also sometimes it becomes a hassel to have to have multiple screens open just to to enter or edit certain information.

Great training was given on-site and within the software.

Puntos a favor

This is a professionally written ERP that fits into all areas of our core processes. The reliability and data mining features are great.

Puntos en contra

Much had to be spent to configure it for our company. The time also seemed excessive to implement fully.