Sobre NueMD

NueMD offers a suite of cloud-based software and medical billing services for practices of all sizes. NueMD is an integrated practice management, medical billing, electronic health recording and appointment scheduling solution. Medical billing users can process an unlimited number of claims through NueMD's HIPAA-compliant claims clearinghouse. Additional product features include integrated credit card processing and one-click paper claims. With NueMD's ONC-ATCB certified EHR, doctors and medical staff can add charting, e-prescribing, laboratory report tracking and secure fax management to their clinical workflow. NueMD is priced on a monthly subscription basis, which includes an unlimited number of users and practice locations. NueMD uses a customer support instant messaging system to provide timely technical support to their users. A mobile app is also available for iOS and Android. NueMD is no longer available for purchase
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Vídeo de NueMD
NueMD Software - 1 - miniatura
NueMD Software - 2 - miniatura
NueMD Software - 3 - miniatura
NueMD Software - 4 - miniatura

Precios de NueMD

NueMD no está disponible en versión gratuita. La versión de pago de NueMD está disponible a partir de 149,00 US$/mes.

Precio inicial:
149,00 US$/mes
Versión gratuita:
No

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Opiniones de NueMD

Evaluación de función

Relación calidad-precio
3,9
Funcionalidad
4,2
Facilidad de uso
4,4
Asistencia al cliente
4,3
5 opinones sobre 456 Ver todas las opiniones
Usuario verificado
  • Sector: Práctica médica
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
0
Facilidad de uso
0
Asistencia al cliente
0

5
Publicado el 24/9/2014

Fast set up and implementation

Just like everyone else I was very skeptical with choosing a billing software. I feel that it is an important decision especially for a growing clinic. I choose NueMd because of its ease of use and training available. They help you to set up your business information as well as answer questions along the way. There is always someone available to help in the chat or they are very prompt to return your phone call.

Puntos a favor

Training, multiple users, access anywhere with an Internet connection, fast set up and implementation.

Desventajas

Learning a new software.

Kelly
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
4
Facilidad de uso
4
Asistencia al cliente
2

4
Publicado el 23/10/2017

Frustrating

Puntos a favor

The system has a very clean layout. It is easy to use and you can easily transition from one task to another with minimal mouse clicks.

Desventajas

The customer service seems to be lacking. Especially during set up and withing the EDI department. There is a lack of communication on their end. It will take months to get it up and running and you will be paying for a service you may not be utilizing yet. We are currently in transition and adding a lot of new providers. We have been paying for the billing service without being able to use it. We currently have to enter claims into Availity for our new providers and also into NueMD so we can track when the payments do come in. It is double the work. We are currently pricing other systems and considering going with another company. Just know that you will have to spend a lot of time trying to get in touch with the EDI department and keeping up on their progress to get anything done.

You may also experience issues when training. I have been trained on a few other EHR systems in the past and if you have experience you can pretty much figure this system out on your own. However, we did experience issues with the trainer failing to call on scheduled training days and not following through when we needed them to.

Respuesta de NueMD

I'm sorry to hear about this, Kelly. Thank you for taking the time to give us feedback. Please email me at [email protected] I would love to discuss this further.

Respondido el 24/10/2017
Krystal
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
3
Facilidad de uso
3
Asistencia al cliente
5

3
Publicado el 11/8/2022

Not bad

It was okay, I wish the product was easier to use because billing is great.

Puntos a favor

The claims processing and support are great

Desventajas

SOAP notes are difficult to process, printing records can be monotonous.

Alternativas consideradas

Kareo Clinical

Razones para elegir NueMD

Practice fusion was only an EHR system and did not include billing. We were already using NueMD for billing so it was an easy decision to use them both.

Software anterior

Practice Fusion

Razones para cambiar a NueMD

The ease of use seemed better.
alicia
  • Sector: Práctica médica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
4
Facilidad de uso
4
Asistencia al cliente
0

4
Publicado el 19/11/2018

Ease of NueMD

I am a non college graduate that has no issues using this product. It is very easy to understand and effortless to use. i would recommend this to any office.

Puntos a favor

NueMD is made for ease of use. I feel the color coding for different types of transactions makes it easier to visually determine what action may be needed next. Such as; insurance updates, payments received, or is the patient ready to be scheduled.
I also feel the speed buttons make it faster to negotiate around the patient file; such as: am i updating insurance info, or do i need to add an a service to what was received, or do i need to add a memo.

Desventajas

They only thing i find for this product that i don't like about this product is in the financials. If you see a patient many times over the years the financial page can get very long. If there was a feature that once the ticket is closed it can be downsized or fan or cascade close. Giving you the option to review later or skip over intirely.

Tami
  • Fuente de la opinión
Relación calidad-precio
0
Funciones
0
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 1/8/2014

Would highly recommend NueMD for your Practice Management. A++++++++++++++

I am the Office Manager here at a pediatrics office and I absolutely love this software. The majority of my time consists of the patient billing: entering of charges, posting of payments and printing of reports. Each of these are very simple to easy to use. My ONLY complaint is that searching for a diagnosis code, then inserting into the claim is a bit cumbersome. Still haven't mastered it yet, and have been here a year. Posting claims, correcting claims, posting payments and sending statements are all a breeze. Entering of patient demographics is easy to maneuver. The patient insurance screen is so simple. I have used a number of medical software programs, and the insurance screens are by far the easiest with NueMD.

As a manager, I have to print many reports both daily and monthly. The ease of printing a variety of reports with NueMD has made my job easier as well. In addition, as the key administrator for NueMD in our office, my responsibility includes the addition of new employees. Such a simple process. Likewise, adding new insurance companies is a breeze.

In regards to customer service, I feel very fortunate to have the availability to email Dotty at NueMD whenever I have questions. She ROCKS!!! It is very reassuring to know that I typically will receive a very timely reply. There has been a few questions that have taken quite a long time get resolved, but these involved technical support. I am quite certain that every situation can not be resolved immediately. Additionally, we seem to have "NueMD slow" times through out the day, and that can be quite annoying, although I am unsure how the connectivity to the "the Cloud" affects NueMD?

In closing, I would highly recommend NueMD. Best Practice Management software ever!!!

Respuesta de NueMD

Hey Tami, thanks so much for the review! It's great to know that you appreciate Dotty as much as us here at NueMD!

Respondido el 8/8/2014

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