Sobre Stamps.com

Stamps.com is a cloud-based parcel shipping solution designed for small to large businesses, online retailers, and multi-warehouse shippers. The application allows shippers to manage and automatically import order data from various stores, select suitable shipping modes based on price, package size, or delivery date, and send tracking information to customers and the marketplace. Stamps.com enables team members to print multiple labels in bulk, map shipping selections to delivery services, and apply shipping preferences to orders. Administrators can manage employee access permissions and set up postage, mail class, or special service restrictions. Other features include cost codes, hidden postage, multi-user accounts, expense tracking, and customizable branding. Stamps.com offers integration with several third-party platforms including Amazon, Volusion, Etsy, Magento, PayPal, and Shopify. Pricing is on a monthly subscription basis and support is provided via phone.
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Stamps.com Software - 1 - miniatura
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Precios de Stamps.com

Stamps.com no tiene versión gratuita, pero ofrece una prueba gratis. La versión de pago de Stamps.com está disponible a partir de 15,99 US$/mes.

Precio inicial:
15,99 US$/mes
Versión gratuita:
No
Prueba gratuita:

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Opiniones de Stamps.com

Evaluación de función

Relación calidad-precio
4,0
Funcionalidad
4,3
Facilidad de uso
4,3
Asistencia al cliente
4,1
5 opinones sobre 813 Ver todas las opiniones
Usuario verificado
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Prueba gratis
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/4/2021

Mas fácil jamás

En general una muy buena experiencia, ya que con solo ahorrarme tiempo en salir de mi oficina es lo mejor.

Puntos a favor

Lo que más me gusta es que solo debo iniciar sesión en mi cuenta, llenar la dirección de envío, elegir e servicio de envió que quiero, imprimir y listo, no tengo que ir a la oficina de correos a perder tiempo en filas y demás.

Desventajas

El rastreo es preciso cuando transcurre todo la entrega con normalidad, pero al momento de que el paquete se atrasa o uno quiere saber algo más esto es limitado, solo puedes saber lo que muestra la aplicación y más nada.

Kathleen
  • Sector: Medios online
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 14/9/2022

Makes life a lot easier!

Puntos a favor

I love that I can ship easily using stamps.com! My life is so much easier with those service in my life!

Desventajas

I don't like some of the pricing and fees.

If you ever have a closed account with money still in your account, then they won't give it you. They just tell you to sign back up to get it, which is crazy to me and seems illegal.

Lena
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
3
Asistencia al cliente
4

4
Publicado el 7/2/2022

Stamps.com is good for small businesses

Stamps.com is a good starter software for small businesses. It works well if you are only selling on a few platforms and shipping small amounts of orders at a time. For multiple platforms and many orders, it becomes difficult to use. I find myself having to do a lot of things manually, like adding tracking numbers back into the selling platform to update the merchant and customer. I also hate having to purchase special labels and stickers through their shop as it gets expensive. They do offer great shipping costs though. I’m really neutral with this software. It works decently but there are better options out there.

Puntos a favor

I like that I get low shipping rates and the orders are easy to find and ship.

Desventajas

I don’t like that the labels and accessories must be bought through stamps.com as they are expensive.

Alternativas consideradas

ShipStation

Razones para cambiar a Stamps.com

I liked the price and shipping options offered.
Michael
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funciones
3
Facilidad de uso
4
Asistencia al cliente
3

4
Publicado el 18/9/2022

Old Software But Saves Us Lots Of Money

We've used Stamps.com for 15 years. One one hand it's outdated, on the other it does the job and saves us on shipping. The deal that they offer us on UPS shipping, alone, saves us a ton of money.

Puntos a favor

Stamps.com has some great benefits. It offers a number of shipping options - for us the important ones are USPS, which we use for over half of our shipments, and UPS, which is about 40% of our shipments. Being able to see which service is cheaper, all in one place at one time really saves us over $1000 a month.

They have negotiated great prices with UPS that we couldn't get on our own.

Their address correction isn't perfect but it catches a number of mistakes. You just need to see if their correction makes sense - especially when the customer uses non-standard addressing for apartment or unit numbers.

Desventajas

We have to cut and paste addresses. We are looking forward to updating our site and using software that will auto fill addresses and save us time. Stamps.com is trying to get us to use ShipStation but until we also change out cart that won't save us any work.

Ron
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
3
Funciones
2
Facilidad de uso
4
Asistencia al cliente
1

1
Publicado el 22/3/2022

Why I used to love Stamps.com

If I was getting good technical service support and getting questions answered and not having to many snafus I would say my overall experience would be good. However because of the last two days of not being able to do business the way I'm used to I would say because of technical support I have a poor experience. I have people in Poland waiting for care packages to come in and other places around the world like South Korea Bahrain Kuwait some undisclosed areas Iraq Syria and I can't I'd have to keep my production up because these deserving service members are waiting for support from the USA. IHONOUSA.com has been shipping care packages to troops since 2012

Puntos a favor

I started using Stamps.com because I used to stand in line at the post office and would see people walking past me and put their packages down on the counter and leave. So one day I ask someone how do you put your packages up and walk out. And they told me Stamps.com. So because I make frequent trips to the post office this was intriguing to me. So I looked up the service and decided that this was something of a innovation innovation moment for buyer nonprofit organization shipping care packages to troops. It will save me a lot of time standing in line at the post office. And then I started having them pick the care packages up at the door of my home which was even more time saving. As far as the software is concerned it was easy to learn easy to use and I was very thankful to have this addition to my process.

Desventajas

Over the years I've had pretty good success with Stamps.com my only issue with this company is their customer service really sucks. And it seems to be getting worse as time goes on. I recently had an issue with Stamps.com not recognizing APO addresses that I was shipping to because they didn't have the last four digits. Well I wanted to find out because most of the APO addresses that I shipped you don't always have the addition of four digits. So after spending 2 1/2 hours on and off the phone with stamps.com tier 1 technical support who didn't know anything and then they switched me to tier 2 in about an hour and a half and even though the guy worked with me to try to figure out or troubleshoot the issue we realized it still is not gonna work. But they would not tell me why or what was different than the three or four years prior that I was using this service.

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