Sobre Vtiger CRM

Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support. Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management. All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.
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Vídeo de Vtiger CRM
Vtiger CRM Software - 1 - miniatura
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Precios de Vtiger CRM

Vtiger CRM dispone de una versión gratuita y ofrece una prueba gratis. La versión de pago de Vtiger CRM está disponible a partir de 42,00 US$/mes.

Precio inicial:
42,00 US$/mes
Versión gratuita:
Prueba gratuita:

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Opiniones de Vtiger CRM

Evaluación de función

Relación calidad-precio
4,5
Funcionalidad
4,2
Facilidad de uso
4,2
Asistencia al cliente
4,2
5 opinones sobre 316 Ver todas las opiniones
Paulo
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 9/10/2019

Easy to use and customizable

I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.

Puntos a favor

Its really easy to use and there are many options to customize the user experience

Desventajas

As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited

Alternativas consideradas

Salesforce Sales Cloud y SugarCRM

Razones para cambiar a Vtiger CRM

I prefer vTiger cause is cost-effective and really easy to configure and use.
Carlos
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
4

5
Publicado el 25/10/2019

Vtiger CRM vs Competition

overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.

Puntos a favor

The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.

Desventajas

There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.

Alternativas consideradas

HubSpot Sales Hub

Razones para elegir Vtiger CRM

Infusionsoft did not have a support ticket system and their sales portion is ok at best. The quotes aren't customizable the way Vtiger is.Infusionsoft is really good for marketing but that's about it.

Software anterior

Keap

Razones para cambiar a Vtiger CRM

We chose this because it addressed all 3 of our needs. (sales, marketing and support) We didn't want to have to purchase a whole other software and go through a whole other set up, when we can have it all in one place.
Paolo
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
3
Asistencia al cliente
5

5
Publicado el 2/11/2022

E' il crm "di partenza economico" migliore

Stavamo progettando un nostro crm interno per documentazione, avanzamento progetti, anagrafiche clienti...abbiamo scelto altro tanti anni fa ma credo che vtiger sia uno dei crm migliori in assoluto

Puntos a favor

E' un crm dove non si pensa a nulla; è così grande il progetto che si trova sicuramente il modulo adatto alle proprie esigenze. Con le ultime release è al passo con i tempi e si può personalizzare qualsiasi campo, occorrenza, proprietà, modulo.

Desventajas

L'ho testato tanti anni fa e decisi di cambiarlo con qualcosa di meno "bloccante" ma se tornassi indietro credo che sceglierei di nuovo vtiger come base di partenza per i miei progetti

Alternativas consideradas

Yetiforce CRM y SugarCRM

Razones para elegir Vtiger CRM

Perchè cercavo un prodotto completo e semplice da usare, così non è stato: non è tra i più semplici ma sicuramente è il più completo. Ora, dopo anni di esperienza, tornerei ad implementarlo

Software anterior

Joomla
Thomas
  • Sector: Automatización industrial
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
3
Facilidad de uso
3
Asistencia al cliente
4

3
Publicado el 25/10/2019

QTE Training likes VTiger

See section pros

Puntos a favor

one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem.
Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.

Desventajas

The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown.
It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)

Alternativas consideradas

SugarCRM

Razones para elegir Vtiger CRM

Salesforce was to expensive for the small Business we are on

Software anterior

Salesforce Sales Cloud

Razones para cambiar a Vtiger CRM

Cloud based System, pricing, easy maintainable
Claudio
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 17/11/2022

Per la gestione dei contratti attivi

Puntos a favor

è facilmente personalizzabile per ogni esigenza

Desventajas

Nulla, funziona bene da anni, genera dei bei report e fa quello che serve

Alternativas consideradas

Odoo

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