A+ DELPHI32 is an on-premise billing, scheduling, and patient records management system designed specifically for small mental and behavioral health practices. The comprehensive program meets the needs of all types of mental health providers, including therapists, psychologists, psychiatrists, social workers, and counselors. A+ DELPHI is also used by medical billing services with a particular focus on mental or behavioral health clients.
DELPHI32 tracks all aspects of accounting including billing, invoicing and expense management. Features of A+ DELPHI32 include flexible fee schedules, patient statement generation, batch insurance claims submission, A/R reporting, scheduling, customizable progress notes, and a customizable face sheet.
With built-in expense register, users can track and record all kind of expenses at one central place. The solution also helps to track all practice activity by referral sources such as word of mouth, yellow pages and agency.
Bobbi G. Especialidad: Cuidado de la salud mental Número de empleados: 2-10 empleados
31/7/2018
31/7/2018
I had absolutely NO/zero knowledge of medical/psychotherapy billing. I had to help when the former billing person was not able to continue handling the this for our practice. I have subsequently been able to handle all the billing for a small but busy practice. Here again, their support both live via the telephone and watching their video instructions was really helpful. I highly recommend DELPHI PBS. I use the basic billing program, however, they offer everything and more than other similar programs - progress notes, invoicing, electronic billing, etc.
After reviewing and taking advantage of "free Trial" options of other programs, I found DELPHI to be the best program for my needs. Great support, easy to understand instructions, notifications of updates. DELPHI offers easy to follow video instructions showing "how-to" most problems or questions that arise as you set-up and use their program. The initial investment in the program is very fair and the annual renewal fee is less than I can spend on taxis in NYC in a day!
Making changes to a diagnosis has been a slight complication, at times. Also, adding new diagnostic codes can be tricky only because you don't make these change often. In each case, I have been able to accomplish what I set out to do.
Carol C. Especialidad: Cuidado de la salud mental Número de empleados: Trabajador autónomo
18/1/2018
18/1/2018
If you are considering billing software, get Delphi. A colleague who ran her own billing service recommended it to me and I have thanked her numerous times ever since.
First of all, it never breaks. Even though I back up regularly (and it invites you to back up every time you log off), it just performs perfectly. Will (the developer) keeps up with all the latest changes in the insurance/billing arena and updates the software whenever there's a change. I've been using it for 30 years! Started with DOS and made it through all the iterations of Windows, now using Windows 10. The interface with electronic billing happened seamlessly. I hear colleagues complain about their software, but I just smile and know I've got the best thing going.
Jerome S. Especialidad: Cuidado de la salud mental
23/6/2016
23/6/2016
We used Delphi for over 6 years until office closed for health reasons. Will Pardy (who wrote and updates Delphi) answers the phone and has responded to our crisis by extending our ability to use the program until our state's 7-year record retention status ends. We have used the billing and report features more than others, but found it easy to learn, rapidly responsive to changes in the field [especially through changes in CMS forms, CPT codes, and ICD9-->10 codes]. Easy to teach to new office person. Looks ideal for a young practice that wants low cost, wide range of services, hand-holding when needed, and solid assistance [not a barely trained voice from another country in tech non-support]. Also set up for multiple practitioners.
It doesn't have the bells and whistles of the more expensive programs
Look around but be sure to download [fast and free to try out] and spend a few hours getting to know this self-teaching program. And if you have questions, call or email; they will not high-pressure you, but will help walk you through.
Yvonne H. Especialidad: Cuidado de la salud mental Número de empleados: 2-10 empleados
31/7/2018
31/7/2018
This software has made the business side of our practice manageable, leaving more time for our patients, and our getting home earlier every night!
This software was easy to setup because of the technical support we received from Will. He also walked us through the best day-to-day practices and is always available for questions,
We have used this software for some 10 years and cannot find any downside. And we would have mentioned it!
Les S. Especialidad: Cuidado de la salud mental
9/12/2014
9/12/2014
I am a neuropsychologist and I use the program primarily for billing purposes. I have found it to be very easy to learn and use, and found it to work quite reliably. The owner of the company is extremely helpful and nearly always available to assist with problems.
There is a screen on the program called "The Scheduler" which is often difficult to navigate in, particularly if you are in a hurry or have a patient on the telephone who either wants to change the appointment or confirm when it is. I would like to always have it display a month at a time, but it defaults to an odd display that is not user friendly or efficient in normal office activities. While the program does do well with Medicare billing, it is not setup to easily interface with that vendor. It took considerable work, back and forth with the vendor, to get everything set up to work with Medicare, which caused significant headaches, payment delays, and other difficulties for these patients. Given that Medicare is such a large payer these days, the formatting difficulties with this vendor were difficult to understand. However, once it was eventually formatted, it has worked well since.
This product blends very nicely with its clearinghouse vendor. Make certain that your software also provides this interface in a user-friendly format that also interfaces will with your insurance vendors.
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