athenaOne


Logotipo de athenaOne

 

700 reseñas (3,5/5)
 
athenahealth recently named 2020 Best in KLAS: Small Practice Ambulatory EMR/PM, athenaClinicals, for 10 or fewer physicians, and Ambulatory RCM Services, athenaCollector, is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. athenahealth currently works with a network of more than 160,000 providers. The EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. athenaOne is the #1 rated mobile EHR app on the App Store!* *Based on iOS App Store rankings current as of May 28, 2020amongst mobile EHR applications with at least 5 ratings.
 

athenaOne - Capture patient details
 
  • athenaOne - Capture patient details
    Capture patient details
  • athenaOne - Track patient vitals
    Track patient vitals
  • athenaOne - Measure and record details
    Measure and record details
  • athenaOne - Patient history tracking
    Patient history tracking
  • athenaOne - Diagnosis and order management
    Diagnosis and order management
  • athenaOne - Dosage monitoring
    Dosage monitoring
Sistemas operativos compatibles:
Windows 7, Windows Vista, Windows XP, Mac OS, Windows 10

700 reseñas sobre athenaOne

 

Jarred J. Especialidad: Hospital y atención sanitaria Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

9/12/2018

9/12/2018

Fuente de la reseña: Capterra

Very easy to pick up and get going.

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Puntos a favor

The user interface is very friendly and everything is set up to guide you through easily while entering patient information.

Puntos en contra

Sometimes the add on software like the label printer and document printer would stop working, but that is rare.

Colleen K. Especialidad: Práctica médica Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

18/10/2019

18/10/2019

Fuente de la reseña

Athena review

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

For the most part excellent. Upgrades and updates seem to have slowed down and I think Athena has leaned more on the Market Place Vendors and less on enhancing included offers. I have made suggestions over the years and have given up as I do not feel the suggestions postings are something that Athena has been able to keep up with.

Puntos a favor

Claims scrubbing software. Our claims go out clean and are paid quickly. Support with MIPS. Reporting capability. Athena Text messaging. Versatility, software runs on any device. Athena text messaging. Monthly account manager calls and metrics. Partnership. Ease of creating order sets and working in clinicals. Market place partnerships are great and enhance the software and functions. Not afraid to be disruptive and things up looking for best and innovative practices.

Puntos en contra

Collector and Communicator insurance card copy do not communicate. Hoping one day soon you will be able to interface with EPIC. The reporting is so good that sometimes I need more support to ensure I am selecting the correct criteria.

Kalin H. Especialidad: Educación superior Número de empleados:  Trabajador autónomo Número de empleados:  Trabajador autónomo

5/11/2020

5/11/2020

Fuente de la reseña: Capterra

Modern EMR Software

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad

Overall I have had a great experience with Athena. The system is well-organized and modern appearing. I like it much better than the Meditech system that I used to use.

Puntos a favor

I recently began using Athena software to keep track of patient data and schedule appointments. This software is night and day better than the software I was previously using. The interface is modern and is for the most part intuitive to use. I love that it is web-based so that I can access the data I need anywhere without having to have a program installed on my device.

Puntos en contra

I occasionally have trouble navigating the interface of the Athena EMR. Some of the tabs and data input entry areas are organized and labeled in ways that are not totally intuitive at least to me. Perhaps I am just a newer user and I have not adjusted to the way Athena has laid things out, but my initial impression is interface navigation needs improvement.

Dr nicole W. Especialidad: Hospital y atención sanitaria Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

12/5/2020

12/5/2020

Fuente de la reseña

Nickels and Dimes!

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

Some good, but everything is too automated and what's important easily falls through the digital cracks.

Puntos a favor

Admittedly, the software is easy to use and offers meaningful use suggestions. The five step patient visit is simple to understand. The patient portal is nice, however, the patient facing portion could look more modern. Billing is easy from a practitioner standpoint. It also is starting to integrate with other EMRs so occasionally we can pull labs and imaging from other participating systems.

Puntos en contra

Setup was arduous to say the least. Also, once claims are submitted, that's another story. I was sold that this software was all-in-one. They LIED. This is NOT the software for a small practice. They act as if I have an army of billing people when they told me that Athena was all I needed! For example, there was functionality that we needed to be aware of to find an important document from medicare. NO ONE told us and this document languished in some digital box. If we were a hundred person organization, I could pay someone to sit and manage the 20 or so boxes where they put communication. As a result, we got kicked off medicare for THREE months until I found out and remedied the cause.
I was assigned a 'customer success rep' and had to find out who it was because she never scheduled a call. The previous THREE other reps were no better.
They treat small practices like we don't matter.
If you have less than 100 employees, FIND ANOTHER EMR.

I'm in the market for another.

Julie S. Especialidad: Hospital y atención sanitaria Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

14/10/2019

14/10/2019

Fuente de la reseña

Bells and whistles

Traducir a español
Facilidad de uso

 

Funcionalidad

 

Calidad del producto

 

Relación calidad-precio

 

Asistencia al cliente

 

Facilidad de uso
Facilidad de uso
Funcionalidad
Funcionalidad
Relación calidad-precio
Valor
Asistencia

We are a Family Medicine Residency which makes managing the clinic more complex for us than most clinics because our providers are all part-time, there's Faculty over site of the Residents, and they are learning. We went live 2 1/2 years ago with 75 end-users and have been very successful with Athena. Implementation took about 2 1/2 months and was up to full schedules within 5 weeks of go-live. We've added on Dulcian CCM software which has helped us earn a lot of income doing CCM just documenting time we were missing in our old EHR. We've also implemented electronic check in which has helped get more historical information in our charts and more screeners completed on our patients. We realized a 1 FTE decrease in Medical Records and have realized savings in other areas.

Puntos a favor

There are lots of bells and whistles built into the software and they are moving towards releasing more and improving all the time. Free interfaces make life so much easier for us! Athena listens to users when developing the software, they are visionary with future software needs in order to meet MIPS requirements. Implementation was big but there were people helping us through each step. We have an amazing Account Manager and meet with him once a month to go over open issues and discuss financials. Athena is overall a very forward-thinking company. Athena Marketplace has lots of add-on features to help make your staff's lives easier. We've acclimated well.

Puntos en contra

The tickler system for follow up visits are subject to user errors and need constant review. However, honestly, most recall appointment tools usually do because patients just don't return on time or try to get as much time in between visits as possible. Task assignment over rides (TAO) take some getting used to and are hard to filter for some incoming document situations. I wish there were more filters on the TAOs. Our patients feel like we over-communicate with them so if you go with Athena, make sure you start asking the patients their communication preferences from the first new appointment they schedule with you. It's important to get phone calls unchecked if they do not want reminders in several ways for the same thing. Call campaigns to get patients back in for visits are embellished with their wording and can contradict what you said in your message. ie: You do not need an appointment to get your labs drawn. Then Athena adds You are due for an appointment in the email and you don't even know they are saying that to patients so something to watch. All software has things we wish were different.