Valant’s EHR for behavioral health offers tools for providers to streamline documentation, increase efficiency, and enhance the productivity of their practice or agency.
The fully integrated suite includes secure patient records, documentation, scheduling, practice management, and a patient portal. Because Valant focuses exclusively on behavioral health, users don’t have to navigate through billing codes and documentation templates made for other specialties.
Valant offers a library of outcome measures for clinicians to utilize and track overtime. Patients may complete these assessments from the comfort of their own home via the Patient Portal, or in session with the clinician. Either way, results are documented in clinical notes and securely stored in patient records.
Documentation templates include click-to-narrative technology to reduce typing and simplify the creation of a structured note. Because the software is completely integrated, information like diagnosis and medication is pulled directly into the note from the patient chart.
The practice management suite allows users to generate charges directly from the calendar, eliminating manual data entry. The extensive reporting feature allows users to manage all aspects of the revenue cycle as well as other clinical and appointment reports. Patients are able to view their balances and receive statements electronically in their patient portal.
Jeanne G. Especialidad: Contabilidad Número de empleados: Trabajador autónomo
7/11/2019
7/11/2019
I have recommend Valant to all of my group practices because I know it will help them to be more lucrative and minimize hours worked by staff. I am very satisfied with Valant.
What I like most about the software is the way I can fluidly maneuver through the screens with ease and that I can have multiple tabs up at the same time.
I don't necessarily have a con but it would be great to integrate Telehealth Services capabilities within the software.
Respuesta: Valant Medical Solutions 8/11/2019
Hi Jeanne! Thank you for leaving a review. We are pleased to hear about the ease of use!
Cassie F. Especialidad: Cuidado de la salud mental Número de empleados: 13-50 empleados
6/11/2019
6/11/2019
Pretty easy to read doctor's schedules and I have the ability to group schedules to my liking. There are a lot of features that other offices can use that would make Valant first choice over other EMRs.
I would have liked more customization to make my job easier. As a practice that doesn't accept insurance, I would have liked to take off some features that are included while hovering over each patient. We don't need to worry about insurance and copays. Instead, I would have liked to see any balance amount and especially patient's D.O.B. In order to get to any of that info, you need to click twice to get to patient's info and then click another time to actually access their info. Another example is putting a patient's card on file. If they don't have an appointment the same day you have to make a "fake" appointment under their name in order to put a card on file, enter their info and then exit out and delete that appointment. Another example would be if I needed to block out a certain time, I can't just select time time and complete it. I have to go to "non patient appointment" and enter some kind of text which often would be "." (a period). Otherwise I can't make a time block. Another issue, though not last, is that cards on file are stored in a separate software which you have to log in. The problem with that is in order to look at patient's payment history (i.e. which card they used for which service) you would have to log in to NMI. Overall I feel there's a lot of unnecessary clicking that could be avoided in order to make this software easier to use. I feel if this software had more options and ability to cater to what I need, I would have liked it more.
Donna C. Especialidad: Cuidado de la salud mental Número de empleados: Trabajador autónomo
19/10/2017
19/10/2017
Tech support people are nice, but when there is a system-wide issue, they do not answer the phones. They have been unable to solve the repeated crashing of Silverlight and the issue with not accepting diagnoses when entered in mobile notes.
I like that it is just for psychiatry and I like mobile notes. I like having integrated prescribing, billing, and credit card processing, electronic EOB's from payers. I like that there is an app for my iPad and iPhone so I can take a quick look at notes and write prescriptions.
I like the reminders that the system gives, the ease of scheduling appointments and entering payments.
With an electronic EOB, you just hit a button and all the payments and adjustments are recorded automatically.
Beware that the integrated insurance clearing house adds more to the monthly fee you pay.
I have been using this for 10 months. There are recurring problems that no one can seem to solve. When I entered nonclinical patient information in the "patients" tab and hit save, Microsoft internet explorer would crash, but not every time. I made repeated calls to tech support and their solution was to change browsers to Firefox. I have done so, but still have the same issue except the message on my computer is that the Silverlight plug-in has crashed. This happens several times per day.
In mobile notes, there is no functionality of the tab button (for indentation) when I am trying to write a note and this annoys me to no end.
The system has crashed several times in the past 10 months, never for more than a few hours, but enough to disrupt my workflow. I had to write a few paper prescriptions when the mobile notes and e-Prescribing crashed the other day.
The patient's diagnoses can be entered using mobile notes, but then, I have to open the patient chart and reenter them or else when I go to bill, it says there is no visit diagnosis. I have asked about this multiple times.
Navicure, the integrated insurance clearinghouse just raised their rates.
Isaac W. Especialidad: Cuidado de la salud mental Número de empleados: Trabajador autónomo
19/9/2019
19/9/2019
See above.
I run a solo psychiatry practice and Valant allows me to do everything from registering and scheduling patients, to keeping records and prescribing, sending claim to insurance companies, applying payment from insurance companies and bill patients. I have always four customer support to be terrific. Some time it tae a few minute to get to the right person, but they go out of their way to answer questions. It is like any EHR--it feels difficult to use. Perhaps it is because Valant offers so many features (many I am sure I have yet to discover) it may complicate the learning process. But, with practice you get it down quickly. If you work with your initial 1:1 support, do the homework, and practice on the dummy patients, you will learn it quickly.
I wish it could interact with a kiosk where patients input information. I still have to add the demographic and insurance information and I have a scanner for insurance cards/drivers' licenses that are stored in separate software. It would even be helpful if you could scan this information directly into the patient's record.
Theresa A. Especialidad: Cuidado de la salud mental Número de empleados: 2-10 empleados
18/8/2017
18/8/2017
I have tested may EHR's and Valant is the one I chose after about 3 years of demo's and research. Some EHR's that I have reviewed: Kareo, Practice Fusion, TheraNest, PIMSY, ICANotes, drcrono, Theramanager, and iSALUS. My office is a single provider, nonprofit. I am able to type notes in during a session and sign at the end of the session with ease. If I'm providing in home care, Apple's Siri works great for dictation and integrates seamlessly.
1. Valant offers as part of the intake note, numerous assessments that are automatically scored!
2. Customizable for how you would like to view buttons.
3. Group Notes automatically carry over from the first note in the general section, VERY helpful!
4. Prepopulated from the last note, so you do not need to go back to review.
5. Customer service is amazing. Follow up email or phone questions are quickly answered without constant need for follow up.
6. Cloud based.
7. 100% compatible with Mac, iPad, iPhone & Windows.
1. The treatment plan is clunky. I have worked around this by utilizing the prepopulated section of the PLAN tab to be where I put the treatment plan and updates each time. This work-around works beautiful for me.
2. There is no built in telehealth at this time. I am assured that this is something that is being looked into.
3. Billing is not fully integrated and requires a subscription to an outside provider.
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