Sobre FollowMyHealth

FollowMyHealth is a cloud-based patient engagement tool. It caters to both patients and healthcare organizations. Primary features include email consultations, online appointments management, email reminders, EHR syncing and telemedicine. It allows patients to access their medical information from a single access point. All patient-generated data flows directly back to the EHR to automatically populate medical records. It allows patients to submit requests and paperwork. It allows patients to engage with the clinical workflow and follow compliant care plans. It enables care teams to influence lifestyle, behavior changes, send out alerts in case of noncompliance, manage readings/ results and deliver patient orders to their home. It is compatible with Windows, Mac and Linux operating systems. Allscripts also offers a FollowMyHealth mobile app available for Android and iOS devices. Customer support is offered via email and over the phone. Other help options include online community and developer portal.
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Precios de FollowMyHealth

FollowMyHealth no está disponible en versión gratuita.

Versión gratuita:
No
Prueba gratuita:
N/D

Reseñas de FollowMyHealth

Evaluación de función

Relación calidad-precio
1
Funcionalidad
2,5
Facilidad de uso
2
Asistencia al cliente
1,5
5 opinones sobre 14 Ver todas las opiniones
Linda R.
  • Sector: Servicios financieros
  • Tamaño de la empresa: 501-1000 empleados
  • Usado Mensualmente en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
0

5
Publicado el 23/8/2020

Easy to FollowMyHealth

Overall, FollowMyHealth is an intuitive software that allows end users to easily navigate where they need to go. It also allows patients to edit various fields like current medication & allergies, which helps keep information up-to-date.

Puntos a favor

The FollowMyHealth software is easy to use & has common sense terminology that help end users understand what they are looking at & find what they are looking for.

Puntos en contra

It can take a significant amount of time before a test result or appointment summary is available, which can cause frustration.

Shae lynn B.
  • Sector: Práctica médica
  • Tamaño de la empresa: 11-50 empleados
  • Usado A diario en Más de dos años
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
4
Facilidad de uso
3
Asistencia al cliente
0

4
Publicado el 27/2/2018

Not the BEST program but it works

Puntos a favor

This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults.

Puntos en contra

When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over.

Don P.
  • Sector: Práctica médica
  • Tamaño de la empresa: Trabajador autónomo
  • Usado Semanalmente en Más de un año
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
2
Facilidad de uso
1
Asistencia al cliente
0

1
Publicado el 26/5/2018

Great Idea but Poor Execution

Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.

Puntos a favor

Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate.

Puntos en contra

There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.

Christine D.
  • Sector: Cuidado de la salud mental
  • Tamaño de la empresa: 2-10 empleados
  • Usado Semanalmente en Más de un año
  • Fuente de la reseña
Relación calidad-precio
0
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
0

4
Publicado el 16/8/2018

Good software for basic Healthcare

This has saved a lot of time and frustrations for patients waiting on a phone call back!

Puntos a favor

I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management.

Puntos en contra

Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though.

Teri T.
  • Sector: Práctica médica
  • Tamaño de la empresa: 5001-10.000 empleados
  • Usado Semanalmente en 6-12 meses
  • Fuente de la reseña
Relación calidad-precio
1
Funcionalidades
1
Facilidad de uso
1
Asistencia al cliente
1

1
Publicado el 1/12/2018

Website filled with errors

Puntos a favor

The thought. Since there are so many errors there is not much to like. I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient.

Puntos en contra

The website only partially loaded so I didn't have all the tabs available. When I contacted customer service. the agent was condescending and angry. She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged. She told me I had to search all 350+ documents and find it myself. Are you kidding me?! I've told my doctor I'm not using this website, it's worthless and the cs is terrible.

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