Buildertrend


Logotipo de Buildertrend

 

1530 reseñas (4,5/5)
 
Buildertrend is a construction management system for home builders, remodelers, specialty contractors, and general contractors. This solution combines project scheduling, project management, financial management, customer management and service management in a single suite. As a cloud-based platform, this system can be accessed online with a computer or mobile device. The Buildertrend app is also available for iOS and Android devices for construction project planning on the go. Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, bid requests, project proposals, plus more. Project management tools include scheduling, budgeting, timesheets, and more. Customer management tools include change order and selection management, warranty requests, and payment processing. This system also integrates with other solutions such as QuickBooks, Xero, and various dedicated estimating and takeoff tools. Buildertrend provides each business with an account manager to provide training and support. Project teams and construction professionals can also access customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section, and Buildertrend University. Buildertrend pricing is on a monthly subscription basis. Customized pricing based on business needs is available.
 

Buildertrend - Buildertrend profile overview
 
  • Buildertrend - Buildertrend profile overview
    Buildertrend profile overview
  • Buildertrend - Buildertrend activity monitoring
    Buildertrend activity monitoring
  • Buildertrend - Buildertrend schedule
    Buildertrend schedule
  • Buildertrend - Buildertrend property images
    Buildertrend property images
Sistemas operativos compatibles:
Windows 7, Windows Vista, Windows XP, Mac OS, Navegador web (independiente de SO), Windows 2000

1530 reseñas sobre Buildertrend

 

Brian D. Especialidad: Energías renovables y medio ambiente Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

13/6/2019

13/6/2019

Fuente de la reseña: Capterra

Revolutionized my sales follow up

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I used other CRMs in the past, but love using BuilderTrend. Its simple setup has allowed me to keep track of my customers as well as provide better follow up to my clients. I just utilize the Sales section of BuilderTrend, but it has improved my client relationships and increased my overall sales.

Puntos a favor

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

Puntos en contra

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

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Respuesta: Buildertrend 2/7/2019

Brian, thank you for your review and honest feedback! We love hearing how Buildertrend has helped your company.

Richard C. Especialidad: Construcción Número de empleados:  11-50 empleados Número de empleados:  11-50 empleados

30/6/2020

30/6/2020

Fuente de la reseña: Capterra

Streamlines so many parts of our business

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Very good.

If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team

These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Puntos a favor

This software is outstanding in many different areas

We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes

We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few

We couldn't go back to the old ways of doing many of these

There are a lot of different features and you'll certainly find many that'll make it worth your while to use

Oh and the customer support is ace

Puntos en contra

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

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Respuesta: Buildertrend 20/7/2020

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Philip W. Especialidad: Construcción Número de empleados:  51-200 empleados Número de empleados:  51-200 empleados

4/2/2021

4/2/2021

Fuente de la reseña: Capterra

Very good value for the price

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Overall we are very happy with the software and are continually looking for ways to use more features to improve our processes.

Puntos a favor

CRM is excellent. Project scheduling is working well but we don't use all the features. Estimating and budget management is fairly easy to use. Like the features for high level management of projects but not for site level and day to day management.

Puntos en contra

There isn't as much flexibility in using the software how we would like for our workflows. You are pretty locked into doing things the way the system is set up. Also, some of the features with templating don't carry over into new jobs when imported. It makes using templates sometimes a waste of time and not as beneficial as they can be. Project management for site supers is less effective and lacks some of the features needed for day to day management.

Danielle T.

26/3/2013

26/3/2013

Fuente de la reseña

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We are a boutique custom home builder; each project is unique and personalized. Although I was not involved in the selection of this software, my understanding is that we wanted a program that could be accessed by all the parties involved, handle the scheduling and move us away from paper checklists - ultimately allowing all users to be both informed of changes and to be able to plan for future events without having to directly communicate with each person.

As far as scheduling goes this system has failed. It has caused more time consuming questions. My complaint is that you can only link item to item by a (or a couple) predecessor(s) that, ultimately, the program struggles with which item is next in the list if a few of them share the same linked task. Also in a best case scenario, this scheduled list is how you build a house - but in most cases something, whether it be trade related or whether related or inspection related, cause a task to be delayed but the other ones would continue on schedule however the program has linked the start date to the the delayed task and now the whole calender is messed up. Or perhaps the exterior of the house generally starts after framing and roofing but maybe a winter storm makes this impossible so you continue the interior for weeks. Then you try and adjust backwards and because your best case scenario template stated it should commence at framing completion and you delayed that. Thus your left with a domino affect of wrong dates. and a series of emails sent to vendors informing them of the delay that really didn't apply to them. So they change schedules and you are left with no trades to do the interior work that in your mind could and should be fine.

I also find that the program doesn't offer enough flexibility in the selection section. It allows me to upload a previously created document to be stored that a homeowner could then log on and download. They then fill out and can't re-upload this document, so they are forced to fax or scan and email back to us. This is neither time effective nor practical. Perhaps it would be better if we were able to create a checklist that was interactive in this section, similar to the change orders where we type out the change and the client could update decisions. In our company we don't limit our clients to three choices of floor plans and two cabinet doors and 4 granite selections, they are free to choose anything they can dream of. As a result we cannot load a document that would apply to all builds.

However, I believe the change orders tab is well thought out, easy to use and provides all the options to make it a valuable asset. The warranty section does a great job of tracking and notifying and saving time and assuring that service and warranty items are handled and accepted. The daily log and messaging capabilities that allow us to keep a record of notes or messages in one area logged by date and job site is extremely valuable and a good system.

Furthermore, the software as a whole is easy to learn, has a logical and simple layout so even those who are not computer savvy can fumble through without creating errors and won't be too intimidated by the complexity of the software to attempt to use it.

Finally, the technical support and training provided is always quick to help resolve an issue or aid in a question. New training is scheduled in a very quick time frame for free and is tailored to the person that requires it. This is handled exceptionally well in a time when often companies forget you exist once the purchase is complete.

So, we have decided that we will use BuilderTrend for those things that they excel at and don't use it as a scheduling tool.

Dustin H. Especialidad: Construcción Número de empleados:  2-10 empleados Número de empleados:  2-10 empleados

12/12/2020

12/12/2020

Fuente de la reseña: Capterra

Buildertrend is not for painters

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There training, on boarding and customer support is top notch! When I first started using the software I really liked it but once we got tons of leads and jobs going it became almost unmanageable.

Puntos a favor

The client portal is awesome! I wish my current software has one as nice and interactive as BT’s. The dashboard is great as well. I like the daily logs as well, it’s a great little communication tool for project management. Finally the sub portal is fantastic.

Puntos en contra

It’s difficult to run reports for lead management and marketing. When setting up the Fanny it is dependent on the previous stage, however if someone is assigned to a stage and it doesn’t get Mark as complete on the day it was supposed to there is no automatic dependency, it’s all manual. So for us when there is 30 projects in different pre, in progress and post production phases, it’s a lot to go in and figure out. If you have less than five projects going then it’s fine.

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Respuesta: Buildertrend 22/1/2021

Thank you for your honest review and feedback, Dustin!