Sobre ADP TotalSource

ADP TotalSource is a full-service HR solution for SMBs. It provides cloud-based HR technology paired with a team of experts to help businesses handle payroll, employment tax, employee benefits and benefits administration, HR policy and compliance, time tracking, employee scheduling, and workplace safety. TotalSource is also equipped with real-time analytics and benchmarks to show how a company’s HR is performing. There are three key reasons employers partner with ADP TotalSource; 1. Employee benefits purchasing power and ability to offer more comprehensive, competitive offerings. 2.Competitive Workers’ Compensation rates and the support of a full risk and safety program. 3. Fully integrated software across all functions plus dedicated expert guidance when and where it’s needed. ADP TotalSource is an IRS-certified professional employer organization (PEO).
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Precios de ADP TotalSource

ADP TotalSource no está disponible en versión gratuita.

Precio inicial:
Sin información del proveedor
Versión gratuita:
No
Prueba gratuita:
No disponible

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Opiniones de ADP TotalSource

Evaluación de función

Relación calidad-precio
4
Funcionalidad
4,5
Facilidad de uso
4
Asistencia al cliente
4,5
5 opinones sobre 187 Ver todas las opiniones
Chasity D.
  • Software usado A diario durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 8/11/2017

Best Decision Ever

Easy access to all my HR, Payroll and benefits information at a click of a button. I would highly recommend this software for busy office administrators to simplify day to day tasks. I like knowing that I can access the software remotely when I am traveling and I get the same information as I would if I used it in the office. The accessibility is one of the best things this software has to offer.

Puntos a favor

The software is easy to use and makes things so much more simple in day to day operations. I find it more user friendly then the competitors software I have used in the past.

Marisol R.
  • Sector: Educación superior
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
4
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 16/10/2019

ADP TotalSource - One stop shop!

Overall, I am highly satisfied with the product and all the features that are available to use.

Puntos a favor

I love the fact that all my HR and payroll items are consolidated with one system. I enjoy all the HR features that ADP offers and have used them quite a bit when I come across HR issues!

Desventajas

I would love to see improvements in ease of use when running reports. I've used ADP Run in the past and loved how easy payroll reports were ran there.

Nick S.
  • Sector: Diseño gráfico
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión
Relación calidad-precio
1
Funcionalidades
2
Facilidad de uso
2
Asistencia al cliente
1

1
Publicado el 10/8/2018

Run Away, Don't Walk

Terrible. Full of promises that were never acted on. A "dedicated" team that never responds. Look elsewhere, immediately. We tried giving them numerous chances, numerous, for very simple things that were promised. None are fixed. Even their 24/7 support line takes 6 days to respond.

Puntos a favor

PTO tracking was pretty good. And good healthcare rates. They consulted when we had an issue with a bad employee. That's about it.

Desventajas

Everything. The system is full of bugs and errors. Running payroll takes about 30 steps. The support team, when actually available which wasn't often, never had answers. We have gone over a year and still have not had a simple employee manual, which was promised the first month. They knew we had employees in California since the beginning, and our dedicated Payroll support person said 1 year later, I didn't know you had employees in CA when we asked why it wasn't available in a dropdown. Our HR support person rarely responds to emails. We keep getting late notices for non-payment from the unemployment services office (which ADP is supposed to pay on time). Employees pay was randomly changed without our notice. The benefits selection process for our employees was a joke—numerous broken links in the system. They weren't even provided a simple explanation of benefits for the plan options. I could go on for days and days about the ridiculous number of errors broken promises. Sorry is all we get, with no resolution. Its a lot of money to pay with NO value. Or a "that's an upgraded feature" despite it being promised by our sales team. The only services that work are the 3rd party solutions they use (which are a lot).

Usuario verificado
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
4
Facilidad de uso
4
Asistencia al cliente
4

4
Publicado el 7/6/2021

One stop solution for your all HR Function

Overall it is a complete one stop solution for your HR function. It made your all the HR function online and easy to access with the guidance of experts.

Puntos a favor

It is a complete package to organize all the HR related function in any organization as it is suitable for all the industry. This software helps us to manage human resources completely, employee benefits, Payroll and regulatory compliance. Compare to it's competitors it has more features with regular updates and also dedicated expert guidance. Best thing it is a cloud based.

Desventajas

I think it didn't have anything which is least likable but yes they can improve their reporting module as sometime we are facing difficulties with customizing report.

Doug H.
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
5
Funcionalidades
5
Facilidad de uso
5
Asistencia al cliente
5

5
Publicado el 8/11/2019

Good details

Received a couple crash courses on where to go to do what, and since then great!

Puntos a favor

There is so much information, that you can just navigate around a stumble across great information that is so useful in planning and helping employees. Then to be able to manage from the software, very easy.

Desventajas

So much details hard to remember where everything is.

Alternativas consideradas

Paychex Flex

Razones para elegir ADP TotalSource

Cost and wanted benefits package and better service

Razones para cambiar a ADP TotalSource

Service, sales team, and cost

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