Resumen de opiniones de usuarios

Sobre D3 SOAR

D3 SOAR is a cybersecurity and incident response solution that helps businesses streamline operations related to security automation, compliance management, auditing and more from within a unified platform. With the built-in...

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Evaluaciones de función

Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
5

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Alexander O.
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión
Relación calidad-precio
4
Funcionalidades
5
Facilidad de uso
4
Asistencia al cliente
5

5
Publicado el 2/11/2018

Versatile and robust

Overall, this has been an excellent tool with considerable utility, and significant potential for expanding its capability and functions with the needs of a growing organization.

Puntos a favor

- The system is highly scalable from sites with only a handful of officers, to very large sites.
- The latest version includes significant improvements to the reporting tool, allowing incident reports to create a database of repeat offenders, link associated photos and related information, and categorize incidents based on type, location, time, etc...
- Additional tools are available that allow advanced analytics to be created, these are particularly useful at larger sites and locations looking for data to inform deployments and staffing needs.
- The user interface is generally easy to use and well designed.
- Customer support is solid overall, and personal contact with sales and IT is usually responsive and helpful.
- The dispatch tool is effective and easy to use, even for those not particularly computer savvy.

Desventajas

- The administrative interface can be somewhat arcane and poorly explained in documentation. There is a slight learning curve initially, but it is not difficult to use once you know where to find the things you are looking for.

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