Resumen de opiniones de usuarios

Sobre BINOCS

Binocs is a resource planning and scheduling solution that helps organizations streamline processes related to equipment scheduling, performance tracking, priority setting and more. Administrators can track logging history,...

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Evaluaciones de función

Relación calidad-precio
4
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

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Édith B. Édith B.
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión
Relación calidad-precio
4
Funciones
4
Facilidad de uso
5
Asistencia al cliente
4

4
Publicado el 27/8/2018

Binocs implementation at NEOMED-LABS

We appreciated the availability of the technical support team during the implementation.

Puntos a favor

•Access to a showcase environment of Binocs to test and familiarize ourselves with the application
•Binocs Academy provides clear information on the use of the application
•Binocs provides better visibility of incoming demand and corresponding workload
•The use of scenarios allows to resolve capacity issues that were encountered
•Binocs is user friendly, not required to be an IT expert to administer the system
•Minimal effort required for master data input
•Reporting tool is extremely powerful and versatile
•Regular updates performed to optimize the use of the application following feedback from users

Desventajas

•Understanding of the planning algorithm is slightly complex and more time is required to properly interpret the reports

Respuesta de Bluecrux

Edith,
thanks for this review and congratulations with the swift implementation you and the team have been engaged in. You did excellent work!
We will continue to extend Binocs with features that help Neomed in serving their customers at the highest level.
Kind regards,
The Binocs team

Respondido el 30/8/2018

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