CommBox is a cloud-based solution designed to help midsize to large businesses automate communication between customers and marketing, IT, sales and support teams. Key features include live chat, performance metrics, queue... Saber más

DialerAI is a cloud-based and on-premise predictive dialer software, which assists businesses of all sizes with processes related to live call transfer, interactive voice response (IVR) and voice broadcasting. Its key features... Saber más

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email,... Saber más

3CX

3CX Phone System is an open standards communications solution, suitable for any sized business that wants all the features of an advanced contact center at a fraction of the cost. 3CX can take your business communications to the... Saber más

UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with... Saber más

Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The... Saber más

Toky is a call center solution that enables businesses to streamline processes related to call forwarding, Interactive Voice Response (IVR), voicemail, team collaboration, customer interactions and more. It provides mobile... Saber más

Bria is a softphone and Unified Communications solution developed by CounterPath. With Bria, businesses can provide their employees with the means to take business-line calls on the go and work remotely from both desktop and... Saber más

Sharpen’s cloud-native platform is a SaaS contact center solution for midsize to large enterprise businesses. As an all-in-one solution, the platform provides businesses the ability to communicate with customers by SMS, MMS, live... Saber más

Chorus.ai is a cloud-based call recording solution that assists medium to large sized firms with conversation analytics and collaboration. Its key features include call summaries, artificial intelligence, process management and... Saber más

Predictive Dialer by Innitel is a cloud-based call processing solution that caters to call centers of varying sizes. The solution integrates with lead generation tools such as landing pages, CRM applications, affiliate sites and... Saber más

AVOXI Genius is a cloud-based call center solution that helps small to large enterprises streamline customer service operations and manage business communications. It comes with a centralized dashboard, which enables users to... Saber más

Designed specifically for customer service teams, Soon is a scheduling platform that facilitates employee shift planning, task scheduling, team communication and more. The cloud-based platform helps managers to plan upcoming... Saber más

Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications. The solution offers features... Saber más

HoduCC is a cloud-based call center management solution designed to help customer support businesses automate operations across various channels such as voice calls, email, chat, video, text messages and more. It offers an... Saber más