Software NPS

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them... Saber más

Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. The solution can be utilized by hotels and other... Saber más

Survicate is a cloud-based customer relationship management (CRM) solution for small to midsize businesses in a variety of industries. It offers a variety of ways to collect customer feedback. Survicate feedback can be prompted... Saber más

SurveyLegend is a cloud-based survey solution for individuals and businesses of all sizes. The solution enables users to create mobile-friendly surveys, manage survey questionnaires, customize questions and track responses. Surv... Saber más

Typeform is a cloud-based survey management solution designed for companies of all sizes. It offers survey design, configuration, distribution and analytics within a suite. Typeform features survey design, where users can... Saber más

Nicereply is a customer experience management platform used to measure Customer Satisfaction, Customer Effort Score (CES) and Net Promoter Score (NPS). The platform helps businesses solve various problems such as fewer customer... Saber más

Startquestion is a professional survey software designed to help businesses of all sizes, freelancers, nonprofits, educational institutions and more create online questionnaires for researching employees, clients and community.... Saber más

SurveyMonkey Enterprise is a 360-degree feedback solution designed to help businesses in education, healthcare, IT and other sectors conduct surveys to collect feedback. The GDPR and HIPAA compliant platform enables teams to... Saber más

Medallia is a text analytics solution that uses AI and machine learning technologies to enhance customer, employee and product experiences by detecting user patterns, needs and behaviors. It allows administrators to set up... Saber más

Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions. Unified VoC analytics help B2C... Saber más

Customer Happiness Index is a predictive analytics platform designed to help businesses identify and measure key drivers that impact churn rates, average revenue per user (ARPU) and customer lifetime value (CLV). It enables... Saber más

SurveyMonkey is a cloud-based survey tool that helps users create, send and analyze surveys. Users can email surveys to respondents and post them on their websites and social media profiles to increase response rate. Users can... Saber más

Trustpilot is a customer experience management solution that helps businesses send review invitations, share reviews, manage ratings, track feedback and more on a centralized platform. It allows administrators to configure rules... Saber más

Alchemer (formerly SurveyGizmo) offers the world’s most flexible feedback and data collection platform and survey software, with twice as many question types as the competition and a low-code design that allows innovative... Saber más

Qualtrics CustomerXM is a cloud-based customer experience management system that helps small to large sized businesses monitor customer interactions and forecast purchase behavior. Its key features include net promoter score... Saber más

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notification... Saber más

AskNicely is a cloud-based online survey software that helps businesses create surveys and collect feedback in real time based on Net Promoter Score (NPS). Key features include live reports, real-time leaderboards, text analytics,... Saber más

Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates... Saber más

Xoxoday Empuls is a cloud-based collaboration solution designed to help organizations of all sizes manage processes related to workforce motivation, employee empowerment and engagement. Empuls facilitates collaboration amongst... Saber más

SurveyLab is a cloud-based survey solution that caters to businesses of all sizes across various industries. It enables users to build satisfaction surveys, conduct market research and gather employee feedback. SurveyLab offers... Saber más

Power your skills assessment, competency assessment, and talent review processes with Blue and connect the dots across your talent landscape. Key features include: AUTOMATION - advanced integration capabilities with your... Saber más

UniFocus is an innovator in workforce management and optimization. Connecting powerful, real-time business insights across labor management, time & attendance, guest satisfaction, and employee engagement solutions ensures... Saber más

Listen360 is a cloud-based customer engagement solution that enables businesses in the healthcare, franchise, fitness and service industry to collect clients' feedback using surveys and analyze received results. Executives can... Saber más

With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure... Saber más

Spark Chart survey solution gives consultants and leaders a comprehensive cloud-based platform to conduct a full range of surveys. Design and conduct any type of survey project, including employee surveys, customer surveys, Net... Saber más

Delighted is a cloud-based customer experience (CX) management solution designed to help small to large enterprises gather and analyze customer feedback by conducting surveys across multiple platforms. Users can evaluate customer... Saber más

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze... Saber más

zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. As the pioneer in Action Management, zenloop enables top global corporations such as Deichmann, Hello Fresh, Tier Mobility, VW group, Kraft... Saber más

Retently is a web-based customer experience management platform. The software measures customer satisfaction throughout the buyer journey to provide insights. It uses net promoter score (NPS) surveys and collects feedback to help... Saber más

youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing and lead generation operations. It enables employees to map customer journeys, interact with customers, manage... Saber más

Keatext is a cloud-based AI-powered customer experience and feedback analytics platform designed for medium and large-sized companies. The robust analytics tool provides clarity on unstructured customer feedback by aggregating... Saber más

Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties... Saber más

Netigate is a cloud-based feedback management company founded in 2005. Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services. Scie... Saber más

Survey2Connect's platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions. Survey2Connect is a cloud-based CX platform that offers features for data... Saber más

Chattermill is a cloud-based customer experience management solution that helps businesses collect, manage and analyze customer feedback across chats, emails, app store reviews, surveys, social interactions and other channels.... Saber más

Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services... Saber más

Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide... Saber más

AirVote allows your restroom users themselves to rate how clean they found the restroom. Rating is done via a single scan of a QR smiley. Smileys are usually located within the restroom unit or stall - that's where the customer... Saber más

MedBridge is a learning management system for healthcare professionals and organizations. This solution can be used for new employee onboarding, clinical competencies, compliance training, and residency programs. MedBridge helps... Saber más

Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create... Saber más

Checkbox is a professional survey tool for individuals, teams, and enterprises and is available as a hosted subscription or on-premises (installable) software. Create beautifully branded surveys, deliver and track invitations,... Saber más

VirtlX Reflect is a cloud-based solution designed to assist businesses of all sizes to understand customer sentiment, conduct market research and assess employee performance utilizing 360°, peer and appraisal reviews. Features... Saber más

Make better business decisions, automate your data process and optimise your business with Decision Intelligence. With industrytics, you can connect, analyse and visualise all the metrics and data about your business and the... Saber más

SurveyOL is a survey creation application that can be used by businesses to create surveys of any type. The application comes with built-in survey templates that users can customize to meet the specific requirements of companies.... Saber más

Hello Customer is an out-of-the-box agile customer experience management platform that excels at getting customer insights from feedback with the highest A.I. accuracy and deepest level of detail. - Capture, centralize &... Saber más

SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding... Saber más

Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets enable SaaS businesses to easily track customer satisfaction, profile and segment their users, or research what... Saber más

eNPS is a cloud-based solution designed to help businesses monitor employees’ experiences through NPS surveys. Professionals can use the dashboard to track and gain insights into the total survey releases, submissions, and... Saber más

SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth. Utilize different... Saber más

Umanest is the loyalty and reputation toolkit for property managers. Users can automate feedback collection from landlords and tenants for retention, online reviews and referral generation. Administrators can receive notifications... Saber más